Our Story

How we got started

If you've ever had to search for a web hosting provider then you know how challenging it can be. There seems to be a never ending amount of different providers, options, features, plans, and prices to choose from.

So how do you decide?

We have been on a mission to simplify that decision making process by only providing high quality hosting at an affordable price to every client, no matter their size or challenge.

Without successful clients, we wouldn't be around, which is what pushes us to provide the best service possible without compromising on quality or features.

"Your success is our success."

  • 2013Company Founded

    Founded with the goal of providing high quality hosting at an affordable price. Initially just providing Shared Hosting and Domain Registrations.

  • 2014Launched Reseller Hosting

    After providing Shared Hosting for about a year we began offering Reseller Hosting services.

  • 2015Launched Virtual Servers

    Expanded our service line to include Virtual Servers. Originally OpenVZ virtualization was used which was phased out and replaced with KVM virtualization.

  • 2016ARIN Membership Accepted

    Our application to become a member of the American Registry for Internet Numbers (ARIN) was accepted.

  • 2017IPv6 Implemented

    To support the long term transition from IPv4 to IPv6 we fully implemented IPv6 across all of our services. IPv4 is still supported.

  • 2018RIPE Membership Accepted

    Our application to become a member of the Réseaux IP Européens (RIPE, French for "European IP Networks") Network Coordination Centre was accepted.

  • 2019Multiple New Locations

    West Chicago, Illinois and Maidenhead, England datacenters were launched marking our 3rd location in the US and 2nd location in Europe.

Clients10,000+

We have proudly served over 10,000 clients from over 100 different countries around the world.

Websites20,000+

Over 20,000 websites are hosted by us ranging from small businesses to government agencies.

Response Time30 Minutes

Our goal is to respond to all support requests within 30 minutes or quicker for emergencies.

Our customers rate us as

Excellent

with 4.8 out of 5 stars on

The Shock Difference

Clients are more than just a number to us which is why we are here to help you succeed.

Reliable customer service that
you can count on

Don't hesitate to contact us if you ever need anything. We are always happy to help out, 24/7/365, rain or shine!

Experienced & trained support
ready to help

All support team members have years of experience in the hosting industry to ensure that any issues are handled quickly and correctly.

High quality hosting at an
affordable price

We are able to accomplish this goal by only utilizing premium infrastructure, and keeping our prices at a fair level.

Datacenter Locations

Multiple datacenters strategically positioned around the US, Europe, and Asia-Pacific

NY1

Telehouse

Facility

  • New York City, New York, USA
  • 162,000 Square Feet
  • SSAE 18 SOC I Type II Certified

Network

  • 1000+ Gbps Capacity
  • NTT, GTT, Telia, Level 3, and more

Speed Test

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Datacenter Information

Located on Staten Island in New York City, the Telehouse facility (NY1) is part of a 100-acre office park known as "The Teleport" operated by the Port Authority of New York and New Jersey. The facilty has remained online with zero power outages since when it was first opened in 1989.

  • 24x7 trained on-site security personnel and network operations center staff
  • Pre-action sprinklers and halon or FM200 gas for fire suppression
  • Advanced HVAC temperature control systems with separate cooling zones
  • Connected to major backbone providers in the NY metropolitan area
  • 6 redundant diesel power generators with 48 hours of fuel stored on-site

This facility is unique as the property is operated by the Port Authority which includes 24/7 armed protection and patrols by the Port Authority Police Department. The facility also has diverse power feeds from both New York and New Jersey utility companies as an added level of redundancy.

NY1 provides excellent reliability, security, and performance. Just 17 miles from Manhattan, you will receive excellent connectivity all around the globe!

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LA1

Telecom Center

Facility

  • Los Angeles, California, USA
  • 60,000 Square Feet
  • ANSI/TIA-942 and SSAE16-SOC I Certified

Network

  • 250+ Gbps Capacity
  • GTT, Telia, Zayo, PCCW, and more

Speed Test

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Datacenter Information

Located in the heart of downtown Los Angeles, California, the Telecom Center facility (LA1) has a solid reputation of being a trusted and reliable datacenter. Directly connected by dark fiber and adjacent to the world famous One Wilshire building, LA1 brings a new level of connectivity to the market.

  • 24x7 trained on-site security personnel and network operations center staff
  • Pre-action dry-pipe and dual-interlock fire suppression system
  • Cooled by multiple CRAC units alongside cold aisles and raised floors
  • Dark fiber connection to one of the most connected buildings in the world
  • Fully redundant UPS, ATS and diesel generators for a 100% power uptime

LA1 provides a great connection around the globe with added optimization and bandwidth for traffic to and from Asia. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

This facility has lots to offer while being at the core of a major city that is very well connected making it an ideal selection for almost any application.

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WC1

New Continuum

Facility

  • West Chicago, Illinois, USA
  • 40,000 Square Feet
  • Open-IX, PCI, HIPAA, and SSAE18 Certified

Network

  • 250+ Gbps Capacity
  • GTT, Cogent, Telia, HE, and more

Speed Test

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Datacenter Information

Located west of downtown Chicago, Illinois, the New Continuum facility (WC1) is strategically positioned in a fiber rich area known for being a technology hub. WC1 fully complies with Tier III design specification standards as outlined by The Uptime Institute.

  • 24x7 trained on-site security personnel and network operations center staff
  • Fifteen zone pre-action VESDA fire suppression system
  • Dynamic in-row cooling infrastructure utilizing hot/cold aisle containment
  • 16 diverse fiber entry points with 2 meet-me rooms spread across the facility
  • Fully redundant 2N power systems serviced by multiple power grids

The United-IX is on-site providing direct connectivity to hundreds of peers such as Google and CloudFlare. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

A high level of standards, state-of-the-art features, strong security, and excellent redundancy makes WC1 a great choice for a central US location.

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TX1

Carrier-1

Facility

  • Dallas, Texas, USA
  • 100,000 Square Feet
  • SSAE18-SOC I and ISAE 3402 Certified

Network

  • 850+ Gbps Capacity
  • NTT, GTT, Telia, Level 3, and more

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located just outside of downtown Dallas, Texas, the Carrier-1 facility (TX1) has been repeatedly ranked as one of the largest datacenters in the Dallas-Fort Worth area. TX1 is in close proximity and directly connected by dark fiber to the Infomart building which is one of the largest interconnection hubs in the US.

  • 24x7 trained on-site security personnel and network operations center staff
  • Double-interlock pre-action dry-pipe fire suppression system
  • 32 x 30-ton Liebert air-cooled units totaling 960 tons in N+2 configuration
  • Directly connected by dark fiber to the Dallas Infomart building
  • Fully redundant 2N power systems are supplied by diverse utility feed paths

Some other features include a reinforced concrete roof with a FM I-90 wind uplift rating, smoke detection systems in the ceiling and floor, and perimeter fencing. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

As Dallas is a major interconnection point for Latin American traffic with key terrestrial routes serving Central and South America this makes TX1 a great choice for serving LATAM or Central US traffic.

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FL1

SBA Edge

Facility

  • Jacksonville, Florida, USA
  • 80,000 Square Feet
  • SAE 18, PCI, Open-IX, and HIPAA Certified

Network

  • 250+ Gbps Capacity
  • GTT, Cogent, Telia, HE, and more

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located in the heart of downtown Jacksonville, Florida, the SBA Edge facility (FL1) has been the largest network hub for North Florida since 2009 and the main interconnection point between Atlanta and Miami. FL1 is home to several subsea cables that provide excellent connectivity to the Caribbean and Latin America.

  • 24x7 trained on-site security personnel and network operations center staff
  • Double-interlock pre-action dry-pipe fire suppression system
  • Fully redundant Liebert Glycol chillers with pressurized cold aisle containment
  • Directly connected to multiple subsea and cross-country fiber cables
  • 2N power systems with 6 diverse utility feeds and 5 backup diesel generators

The building is rated to handle the strongest hurricanes (Category 5) despite North Florida being at a low risk of hurricanes compared to South Florida. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to our other locations around the US, Europe, and Asia-Pacific.

FL1 is an excellent choice for anyone needing low latency connectivity to the Southeast US, Carribean, and Latin America while providing a low risk from hurricanes. The facility is also home to the Jacksonville Internet Exchange (JXIX) for enhanced local connectivity.

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CO1

H5 Datacenters

Facility

  • Denver, Colorado, USA
  • 300,000 Square Feet
  • SSAE-18, ISO 27001, and PCI DSS Certified

Network

  • 250+ Gbps Capacity
  • GTT, Cogent, Telia, HE, and more

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located southeast of Downtown Denver in the Denver Tech Center, the H5 Datacenters facility (CO1) is a purpose-built campus consisting of 4 buildings that sit on 12 acres of land. CO1 has maintained an unparalleled reliability track record with over 20 years of 100% uptime.

  • 24x7 trained on-site security personnel and network operations center staff
  • Dual-action dry-pipe fire suppression system with early fire detection
  • 3,540 tons of N+1 cooling capacity with a closed-coupled refrigerant-based system
  • 2 independent meet-me-rooms with separate mechanical and electrical infrastructure
  • 17.5 MW of N+1 power capacity fed from diverse utility feeds and substations

The facility takes security very seriously with multiple layers of access control and it is regarded as one of the most secure facilities in Colorado. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to our other locations around the US, Europe, and Asia-Pacific.

CO1 is an ideal candidate for serving traffic in and around the Rocky Mountain region or as an alternative to datacenters on the West Coast due to the low risk of natural disasters such as earthquakes.

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UK1

Continuity House

Facility

  • Coventry, England, UK
  • 20,000 Square Feet
  • ISO 27001 Certified

Network

  • 200+ Gbps Capacity
  • NTT, GTT, CenturyLink, and Cogent

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located in Coventry, England, the Continuity House facility (UK1) provides direct connectivity to London, the internet hub of the UK, by utilizing a diverse array of dark fiber. UK1 completed construction in 2022 and was built to exceed Tier 3 design standards.

  • 24x7 trained on-site security personnel and network operations center staff
  • Very early smoke detection system with IG541 inergen gas fire suppresion
  • Closed circuit chilled water cooling using dry air coolers for low PuE
  • Diverse fiber routes to London and the London Internet Exchange (LINX)
  • Redundant N+1 power systems with diverse feeds from multiple grid points

All access to the facility is controlled through a secure 24x7 manned security entrance with anti tailgating airlock pods and CCTV cameras. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

UK1 is a well maintained facility with an excellent track record and uptime which makes it a great choice for anyone looking to establish a presence in the UK.

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NL1

Equinix AM5

Facility

  • Amsterdam, Netherlands
  • 150,000 Square Feet
  • PCI-DSS, ISO 14001, and ISO 27001 Certified

Network

  • 160+ Gbps Capacity
  • NTT, GTT, Cogent, and Telia

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located in Amsterdam, Netherlands, the Equinix AM5 facility (NL1) is situated in Europe's best connected region for international carrier connectivity, peering and fiber routes. NL1 is built according to Tier 4 design principles which makes it an excellent choice for mission critical applications.

  • 24x7 trained on-site security personnel and network operations center staff
  • Very early smoke detection with HI-FOG water mist fire suppression
  • Closed control cooling with air-to-air heat exchangers and cold corridors
  • Direct connections to all major carriers including the NL-IX and AMS-IX
  • Powered by 100% green renewable energy through fully redundant systems

This facility has also incorprated the use of Aquifer Thermal Energy Storage (ATES) for extra cooling efficiency while reducing the impact on the environment. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

With modern facilities, highly secure datacenter space and redundant (2N) systems, NL1 will not disappoint while having a minimal environmental impact.

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AU1

Equinix SY4

Facility

  • Sydney, Australia
  • 160,000 Square Feet
  • ISO 27001, PCI DSS, and SOC 1/2 II Certified

Network

  • 750+ Gbps Capacity
  • Telia, Vocus, Telstra, PCCW, and more

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located near the Central Business District in Sydney, Australia, the Equinix SY4 facility (AU1) is part of the most interconnected datacenter campus in Australia. The campus provides AU1 with some of the best domestic connectivity in the country due to its dense fiber loop and long list of network providers.

  • 24x7 trained on-site security personnel and network operations center staff
  • Very early smoke detection with double-interlocked pre-action sprinklers
  • Indirect Evaporative Cooling Air Handling Units (IDEC) with N+1 redundancy
  • Direct connectivity to the Equinix Internet Exchange, the largest in Australia
  • N+1 power redundancy equipped with a state-of-the-art “Trinergy Cube” UPS

AU1 benefits from its close proximity to multiple submarine cable landing points in Sydney which provide excellent international connectivity. The facility also features biometric access control, man-trap entrances, perimiter fencing, and pre-cast reinforced concrete walls. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

If you are looking to establish a presence in Australia then Sydney is the way to go. AU1 checks all boxes from redundancy to connectvity and it is ready to handle any sized project around the clock.

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JP1

Equinix TY8

Facility

  • Tokyo, Japan
  • 80,000 Square Feet
  • ISO 27001, ISO 22301, and PCI DSS Certified

Network

  • 500+ Gbps Capacity
  • NTT, Telia, Tata, PCCW, and more

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located in the Shinagawa district of Tokyo, the Equinix TY8 facility (JP1) is situated in an area that is dense with datacenters and a network hub for both international and local carriers. JP1 occupies a 4-story reinforced-concrete twin-building with an earthquake resistant structure.

  • 24x7 trained on-site security personnel and network operations center staff
  • VESDA heat and smoke detectors with Argonite gas fire supression system
  • Split cooling system with DX CRAC units and N+20% redundancy
  • Direct dark fiber to Equinix TY2, the most connected datacenter in Japan
  • N+1 power systems with 2 seperate utility feeds and 4 gas turbine generators

This facility also features double exterior walls, perimeter fencing and a secured control room for added peace of mind. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

With the excellent location, solid construction to protect against earthquakes, and extensive network connections, JP1 is a prime facility for providing connectivity in Japan and throughout East Asia.

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SG1

Racks Central

Facility

  • Singapore, Asia
  • 100,000 Square Feet
  • ANSI/TIA-942 Tier 3 and ISO 23001 Certified

Network

  • 500+ Gbps Capacity
  • NTT, Telia, Tata, PCCW, and more

Speed Test

100 MB   1 GB   2 GB  

Datacenter Information

Located in the central datacenter zone of Singapore, the Racks Central facility (SG1) is at the heart of network connectivity and submarine cables in Asia. SG1 was built according to TIA-942 design standards which was assessed and rated as a Tier 3 facility after completion.

  • 24x7 trained on-site security personnel and network operations center staff
  • Very early smoke detection with FM200 clean agent and individual zones
  • Chilled water cooling system with humidity control and N+1 redundancy
  • Direct dark fiber to Global Switch and Equinix with 500+ network operators
  • 2N power systems supplied from 2 independent high voltage paths

In addition to Singapore being the internet hub of Asia, the risk of natural disaster is low due to the non-seismic area and protection from tidal waves. The facility also features biometric access control, man-trap entrances, perimiter fencing, and a N+1 generator set with 20,000 liters of on-site fuel. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location.

When it comes to ensuring excellent connectivity and uptime in Asia, SG1 won't let you down due to its robust infrasturue, strong redundancy, modern technology, and perfect location.

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Support Client Area