Our Story

How we got started

If you've ever had to search for a web hosting provider then you know how challenging it can be. There seems to be a never ending amount of different providers, options, features, plans, and prices to choose from.

So how do you decide?

We have been on a mission to simplify that decision making process by only providing high quality hosting at an affordable price to every client, no matter their size or challenge.

Without successful clients, we wouldn't be around, which is what pushes us to provide the best service possible without compromising on quality or features.

"Your success is our success."

  • 2013Company Founded

    Founded with the goal of providing high quality hosting at an affordable price. Initially just providing Shared Hosting and Domain Registrations.

  • 2014Launched Reseller Hosting

    After providing Shared Hosting for about a year we began offering Reseller Hosting services.

  • 2015Launched Virtual Servers

    Expanded our service line to include Virtual Servers. Originally OpenVZ virtualization was used which was phased out and replaced with KVM virtualization.

  • 2016ARIN Membership Accepted

    Our application to become a member of the American Registry for Internet Numbers (ARIN) was accepted.

  • 2017IPv6 Implemented

    To support the long term transition from IPv4 to IPv6 we fully implemented IPv6 across all of our services. IPv4 is still supported.

  • 2018RIPE Membership Accepted

    Our application to become a member of the Réseaux IP Européens (RIPE, French for "European IP Networks") Network Coordination Centre was accepted.

  • 2019Multiple New Locations

    West Chicago, Illinois and Maidenhead, England datacenters were launched marking our 3rd location in the US and 2nd location in Europe.

Clients10,000+

We have proudly served over 10,000 clients from over 100 different countries around the world.

Websites20,000+

Over 20,000 websites are hosted by us ranging from small businesses to government agencies.

Response Time30 Minutes

Our goal is to respond to all support requests within 30 minutes or quicker for emergencies.

Our customers rate us as

Excellent

with 4.8 out of 5 stars on

The Shock Difference

Clients are more than just a number to us which is why we are here to help you succeed.

Reliable customer service that
you can count on

Don't hesitate to contact us if you ever need anything. We are always happy to help out, 24/7/365, rain or shine!

Experienced & trained support
ready to help

All support team members have years of experience in the hosting industry to ensure that any issues are handled quickly and correctly.

High quality hosting at an
affordable price

We are able to accomplish this goal by only utilizing premium infrastructure, and keeping our prices at a fair level.

Datacenter Locations

Multiple datacenters strategically positioned around the US and Europe

NJ1

QTS Realty Trust

Facility

  • Piscataway, New Jersey, USA
  • 360,000 Square Feet
  • ANSI/TIA-942 and SSAE16-SOC I Certified

Network

  • 1000+ Gbps Capacity
  • NTT, GTT, Telia, Level 3 and more

Speed Test

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Datacenter Information

Located in Piscataway, New Jersey, the QTS Realty Trust facility (NJ1) is one of the largest, most sophisticated and efficient datacenters available in the Greater Metro New York Area. Designed to LEED Standards (Leadership in Energy and Environmental Design), NJ1 brings a new class of datacenters to the market.

  • 24x7 trained on-site security personnel and network operations center staff
  • Advanced fire detection and laser based incipient smoke detection systems
  • Advanced HVAC temperature control systems with separate cooling zones
  • Connected to major backbone providers in the NY metropolitan area on-site
  • 32 redundant diesel power generators with 4 underground diesel reserves

Some of the main features have been listed above. These are just a few of what this amazing facility has to offer! All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers will be housed in this state-of-the-art datacenter by default.

NJ1 provides both reliability, security, and performance. Just south of New York City, you will receive excellent connectivity all around the globe!

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LA1

Telecom Center

Facility

  • Los Angeles, California, USA
  • 60,000 Square Feet
  • ANSI/TIA-942 and SSAE16-SOC I Certified

Network

  • 250+ Gbps Capacity
  • GTT, Telia, Zayo, PCCW and more

Speed Test

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Datacenter Information

Located in the heart of downtown Los Angeles, California, the Telecom Center facility (LA1) has a solid reputation of being a trusted and reliable datacenter. Directly connected by dark fiber and adjacent to the world famous One Wilshire building, LA1 brings a new level of connectivity to the market.

  • 24x7 trained on-site security personnel and network operations center staff
  • Pre-action dry-pipe and dual-interlock fire suppression system
  • Cooled by multiple CRAC units alongside cold aisles and raised floors
  • Dark fiber connection to one of the most connected buildings in the world
  • Fully redundant UPS, ATS and diesel generators for a 100% power uptime

LA1 provides a great connection around the globe with added optimization and bandwidth for traffic to and from Asia. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to New Jersey, West Chicago, Dallas, Maidenhead, and Amsterdam.

This facility has lots to offer while being at the core of a major city that is very well connected making it an ideal selection for almost any application!

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WC1

New Continuum

Facility

  • West Chicago, Illinois, USA
  • 40,000 Square Feet
  • Open-IX, PCI, HIPAA and SSAE18 Certified

Network

  • 250+ Gbps Capacity
  • GTT, Cogent, HE and more

Speed Test

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Datacenter Information

Located west of downtown Chicago, Illinois, the New Continuum facility (WC1) is strategically positioned in a fiber rich area known for being a technology hub. WC1 fully complies with Tier III design specification standards as outlined by The Uptime Institute.

  • 24x7 trained on-site security personnel and network operations center staff
  • Fifteen zone pre-action VESDA fire suppression system
  • Dynamic in-row cooling infrastructure utilizing hot/cold aisle containment
  • 16 diverse fiber entry points with 2 meet-me rooms spread across the facility
  • Fully redundant 2N power systems serviced by multiple power grids

The United-IX is on-site providing direct connectivity to hundreds of peers such as Google and CloudFlare. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to New Jersey, Los Angeles, Dallas, Maidenhead, and Amsterdam.

A high level of standards, state-of-the-art features, strong security and excellent redundancy makes WC1 a great choice for a central US location.

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TX1

Carrier-1

Facility

  • Dallas, Texas, USA
  • 100,000 Square Feet
  • SSAE18-SOC I and ISAE 3402 Certified

Network

  • 850+ Gbps Capacity
  • NTT, GTT, Telia, Level 3 and more

Speed Test

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Datacenter Information

Located just outside of downtown Dallas, Texas, the Carrier-1 facility (TX1) has been repeatedly ranked as one of the largest datacenters in the Dallas-Fort Worth area. TX1 is in close proximity and directly by dark fiber to the Infomart building which is one of the largest interconnection hubs in the US.

  • 24x7 trained on-site security personnel and network operations center staff
  • Double-interlock pre-action dry-pipe fire suppression system
  • 32 x 30-ton Liebert air-cooled units totaling 960 tons in N+2 configuration
  • Directly connected by dark fiber to the Dallas Infomart building
  • Fully redundant 2N power systems are supplied by diverse utility feed paths

Some other features include a reinforced concrete roof with a FM I-90 wind uplift rating, smoke detection systems in the ceiling and floor, and perimeter fencing. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to New Jersey, Los Angeles, West Chicago, Maidenhead, and Amsterdam.

As Dallas is a major interconnection point for Latin American traffic with key terrestrial routes serving Central and South America this makes TX1 a great choice for serving LATAM or Central US traffic.

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UK1

Pulsant

Facility

  • Maidenhead, England, UK
  • 30,000 Square Feet
  • PCI-DSS, ISO 27001 and ISO 9001 Certified

Network

  • 200+ Gbps Capacity
  • NTT, CenturyLink and Cogent

Speed Test

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Datacenter Information

Located in Maidenhead, England, the Pulsant facility (UK1) provides direct connectivity to London, the internet hub of the UK, by utilizing a diverse array of dark fiber. UK1 is a purpose built facility originally constructed in 2006 and 2009 and updated in 2011.

  • 24x7 trained on-site security personnel and network operations center staff
  • Very early smoke detection system with Inergen and FM200 fire suppression
  • Efficient direct expansion cooling with cold aisles and pod containment
  • Diverse fiber routes to London and the London Internet Exchange (LINX)
  • Redundant N+1 power systems with diverse feeds from multiple grid points

The facility is surrounded by a 3 meter high steel perimeter fence with spiked tops and all entry is handled through a secure 24x7 manned security entrance with CCTV cameras. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to New Jersey, Los Angeles, West Chicago, Dallas, and Amsterdam.

UK1 is a well maintained facility with an excellent track record and uptime which makes it a great choice for anyone looking to establish a presence in the UK.

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NL1

Equinix

Facility

  • Amsterdam, Netherlands
  • 90,000 Square Feet
  • PCI-DSS, ISO 14001 and ISO 27001 Certified

Network

  • 160+ Gbps Capacity
  • NTT, GTT and Telia Company

Speed Test

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Datacenter Information

Located in Amsterdam, Netherlands, the Equinix facility (NL1) is situated in Europe's best connected region for international carrier connectivity, peering and fiber routes. NL1 is built according to Tier 4 design principles which makes it an excellent choice for mission critical applications.

  • 24x7 trained on-site security personnel and network operations center staff
  • Very early smoke detection with CO2 suppression and fire resistant walls
  • Closed control cooling with air-to-air heat exchangers and cold corridors
  • Direct connections to all major carriers including the NL-IX and AMS-IX
  • Powered by 100% green renewable energy through fully redundant systems

This facility also features double exterior walls, perimeter fencing and a secured control room for added peace of mind. All server hardware is owned and managed by Shock Hosting. Shared Hosting, Reseller Hosting, Virtual Servers, and Dedicated Servers are available at this location in addition to New Jersey, Los Angeles, West Chicago, Dallas, and Maidenhead.

With modern facilities, highly secure datacenter space and redundant (2N) systems, NL1 will not disappoint while having a minimal environmental impact.

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Support Client Area