We never want to let you down, so we go the extra mile for you! If you ever encounter any issues, we will always go beyond the request and make sure that you are more than just satisfied with the incidents resolution.
We ensure that someone will always be happy to assist you! Just open a support ticket, and you will be greeted by one of our experienced and trained staff team members that will be eager to help you out 24/7, rain or shine!
One key aspect that every business should follow: professionalism. Each ticket, order, and interaction is handled in a highly professional manner to provide you with the best possible level of service from Shock Hosting.
Shock Hosting currently has one location, in Piscataway, New Jersey, USA.
However, plans have been made for a future location in Europe. (Amsterdam, Netherlands)
Located in Piscataway, New Jersey, the DuPont Fabros NJ1 (Phase 1) is one of the largest, most sophisticated and efficient datacenters available in the Greater Metro New York Area. Designed to LEED Standards (Leadership in Energy and Environmental Design), NJ1 brings a new class of datacenters to the market.
Some of the main features have been listed above. These are just a few of what this amazing facility has to offer! Shock Hosting owns and manages all server hardware housed in the NJ1 datacenter. Shared, reseller, and VPS hosting plans will be housed in this state-of-the-art datacenter by default.
NJ1 provides both reliability, security, and performance. Just south of New York City, you will receive excellent connectivity all around the globe!