We never want to let you down, so we go the extra mile for you! If you ever encounter any issues, we will always go beyond the request and make sure that you are more than just satisfied with the incident's resolution.
We ensure that someone will always be happy to assist you! Just open a support ticket, and you will be greeted by one of our experienced and trained staff team members who will be eager to help you out 24/7, rain or shine!
One key aspect that every business should follow: professionalism. Each ticket, order, and interaction is handled in a highly professional manner to provide you with the best possible level of service from Shock Hosting.
Shock Hosting currently has two datacenter locations on the east and west coast of the USA.
These facilities are located in Piscataway, New Jersey and Los Angeles, California.
Located in Piscataway, New Jersey, the QTS Realty Trust facility (NJ1) is one of the largest, most sophisticated and efficient datacenters available in the Greater Metro New York Area. Designed to LEED Standards (Leadership in Energy and Environmental Design), NJ1 brings a new class of datacenters to the market.
Some of the main features have been listed above. These are just a few of what this amazing facility has to offer! Shock Hosting owns and manages all server hardware housed in the NJ1 datacenter. Shared, reseller, and VPS hosting plans will be housed in this state-of-the-art datacenter by default.
NJ1 provides both reliability, security, and performance. Just south of New York City, you will receive excellent connectivity all around the globe!
Located in the heart of downtown Los Angeles, California, the Telecom Center facility (LA1) has a solid reputation of being a trusted and reliable datacenter. Directly connected by dark fiber and adjacent to the world famous One Wilshire building, LA1 brings a new level of connectivity to the market.
LA1 provides a great connection around the globe with added optimization and bandwidth for traffic to and from Asia. All server hardware is owned and managed by Shock Hosting. Shared, reseller and VPS hosting services are also available in this location in addition to New Jersey for coast to coast coverage.
This facility has lots to offer while being at the core of a major city that is very well connected making it an ideal selection for almost any application!